Terms and Conditions

    Raycon Cleaning Supplies

    Effective Date: March

    Welcome to Raycon Cleaning Supplies. By accessing our website and purchasing our products, you agree to be bound by the following Terms and Conditions.

    1. General

    These Terms and Conditions govern your use of our website and the purchase of products from Raycon Cleaning Supplies. We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

    2. Products and Availability

    • All products are subject to availability.

    • We reserve the right to discontinue or modify products without notice.

    • While we strive to ensure product descriptions and images are accurate, slight variations may occur.

    3. Pricing

    • All prices are listed in South African Rand (ZAR).

    • Prices are subject to change without notice.

    • In the event of a pricing error, we reserve the right to cancel or amend orders.

    4. Orders and Payment

    • Orders are only confirmed once full payment has been received. (Excluding Account Payment)

    • We reserve the right to refuse or cancel any order at our discretion.

    • Payment must be made using the methods provided on our website.

    5. Delivery

    • Our standard delivery turnaround time is 1–2 working days, depending on location and stock availability.

    • While we aim to meet delivery timelines, delays may occur due to unforeseen circumstances.

    • Delivery costs will be displayed at checkout where applicable.

    6. Returns and Refunds

    • We offer a 7-day return policy from the date of purchase.

    • Items must be unused, in original packaging, and accompanied by proof of purchase.

    • Returns are subject to inspection and approval.

    • Refunds or exchanges will be processed once the returned item has been received and approved.

    • For full details, please refer to our Refund & Returns Policy.

    7. Use of Products

    • Customers are responsible for using products in accordance with provided instructions and safety guidelines.

    • Raycon Cleaning Supplies will not be held liable for misuse of products.

    8. Limitation of Liability

    Raycon Cleaning Supplies shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

    9. Privacy

    Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

    10. Governing Law

    These Terms and Conditions are governed by the laws of South Africa.

    11. Contact Information

    For any questions regarding these Terms and Conditions, please contact us:

    Raycon Cleaning Supplies
    📞 +27 (82) 553 3359
    📧 info@raycon.co.za
    📍 Durbanville, Western Cape, South Africa