Privacy Policy

Raycon Cleaning Supplies

Effective Date: March 2026

Raycon Cleaning Supplies (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

This Privacy Policy explains how we collect, use, and protect your information in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We may collect and process the following information:

Name and surname
Contact details (phone number and email address)
Delivery and billing address
Company details (if applicable)
Any information you provide when contacting us or placing an order

2. How We Use Your Information

We use your personal information to:

Process and deliver orders
Communicate with you regarding your orders or enquiries
Provide customer support
Improve our products and services
Send relevant updates or promotions (only if you have agreed to receive them)

3. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

Delivery and courier partners to fulfil orders
Payment service providers
Service providers who assist in operating our website or business

All third parties are required to keep your information secure and confidential.

4. Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

5. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction or deletion of your information
Object to the processing of your information
Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

6. Cookies

Our website may use cookies to improve your browsing experience. Cookies help us understand user behaviour and improve our website functionality.

You can choose to disable cookies in your browser settings.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Raycon Cleaning Supplies
📞 +27 (82) 553 3359
📧 info@raycon.co.za
📍 Durbanville, Western Cape, South Africa